Privacy Policy

1. Introduction

NasBoost Limited (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, and share your personal information when you visit https://www.nasboost.com (the “Site”), purchase our hardware products, or use our services.

We process personal data in compliance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong and other applicable global data protection standards (including GDPR and CCPA/CPRA guidelines) to ensure the highest level of security for our global users.

2. Information We Collect

2.1. Personal Identification Information: When you register or make a purchase, we collect your name, email address, shipping address, billing address, and phone number.

2.2. Transactional Information: We collect details of products you have purchased and payment confirmation status. All personal and transactional data transmitted during checkout is protected using industry-standard Secure Sockets Layer (SSL) encryption technology. Please note: We do not collect or store your private banking credentials or credit card numbers; all payments are processed directly via secure, encrypted regional gateways provided by Payssion.

2.3. Technical and Usage Data: We automatically collect your IP address, browser type, time zone, and information about how you interact with our Site (e.g., pages viewed, clicks, and referral paths).

2.4. Hardware-Related Data: For NAS/Private Cloud products, we may collect system logs or device status (e.g., firmware version) to provide technical support, but we never access, monitor, or scan the personal files, media, or data stored on your hard drives.

3. Use of Cookies and Third-Party Tracking

We use Cookies to improve your browsing experience and ensure our site functions correctly. This includes essential cookies for security and shopping functionality, as well as analytical and marketing cookies.

We utilize trusted third-party analytics and advertising platforms, including Google Analytics and Google Ads. These third parties may deploy cookies or web beacons to collect anonymous technical data and serve relevant advertisements based on your past visits to our Site. For detailed information on why we use them and how you can manage or opt-out of cookie preferences, please refer to our Full Cookie Policy.

4. Data Sharing, Transfers, and Non-Disclosure

4.1. Service Providers: We share data with trusted third parties strictly necessary to fulfill orders, including logistics partners for shipping purposes, secure payment processors (Payssion), and system optimization platforms.

4.2. No Sale of Personal Data: NasBoost Limited does NOT sell, rent, trade, or lease your personal identification information to any third parties for their marketing or promotional use. Your data is used exclusively to process your orders and enhance your user experience.

4.3. International Transfer: As a global operation, your data may be securely transferred between Hong Kong and our operational centers in Mainland China. We ensure all cross-border transfers are protected by standard contractual clauses and strict access control protocols to ensure your data remains completely safe.

4.4. Legal Compliance: We may disclose data if required by law or in response to valid requests by public authorities.

5. Your Privacy Rights

Regardless of your geographic location, NasBoost Limited provides robust data rights to all users on our platform:

• Right to Access: Request a full copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete information.
• Right to Deletion (Right to be Forgotten): Request that we delete your account and all associated personal data from our systems.
• Right to Opt-out: Unsubscribe from marketing communications at any time via the link in our emails or by contacting support.

6. Security and Retention

We implement industry-standard technical and organizational measures to safeguard your data. We retain personal data only as long as necessary to fulfill the commercial purposes outlined in this policy or to meet legal, accounting, and regulatory tax requirements. All digital storage centers are protected by firewalls and modern encryption protocols.