🚢 Shipping & Delivery
Which countries do you ship to and how long does it take?
We provide direct international shipping from our Technical Operations Center in Mainland China.
Processing Time: 1-3 business days.
Processing Time: 1-3 business days.
| Destination | Region | Estimated Delivery |
|---|---|---|
| 🇸🇬 Singapore | Southeast Asia | 4 – 7 Business Days |
| 🇲🇾 Malaysia | Southeast Asia | 5 – 9 Business Days |
| 🇹🇭 Thailand | Southeast Asia | 5 – 8 Business Days |
| 🇻🇳 Vietnam | Southeast Asia | 7 – 10 Business Days |
| 🇵🇭 Philippines | Southeast Asia | 7 – 12 Business Days |
| 🇮🇩 Indonesia | Southeast Asia | 8 – 14 Business Days |
| 🇷🇺 Russia | Eurasia | 9 – 18 Business Days |
Do I need to pay import duties or taxes?
No. All NasBoost products are shipped on a DDP (Delivered Duty Paid) basis.
The price you see at checkout includes all import duties, VAT, GST, and customs clearance fees. You will not be charged any additional fees by the courier or local customs upon delivery.
The price you see at checkout includes all import duties, VAT, GST, and customs clearance fees. You will not be charged any additional fees by the courier or local customs upon delivery.
💳 Payment Methods
Which local payment methods do you support?
We provide secure and flexible regional payment options to ensure a smooth checkout experience.
🇸🇬 Singapore
🇲🇾 Malaysia
🇹🇭 Thailand
🇻🇳 Vietnam
🇵🇭 Philippines
🇮🇩 Indonesia
🇷🇺 Russia (Eurasia)
🔧 Returns & Refunds
What is your return policy?
We offer a 30-day money-back guarantee. Items must be in “As-New” condition with original packaging.
Where should I ship my return?
Returns must be sent to our Technical Fulfillment Center in Changsha, China. Note: For change-of-mind returns, customers cover the return shipping cost.
🛡️ Warranty & Support
How long is the warranty period?
All NasBoost hardware products come with a 1-Year Limited Warranty starting from the date of delivery.
This warranty covers defects in materials and workmanship under normal use. During this period, we will provide repair or replacement services for any verified hardware failures.
How can I get technical support?
Email: support@nasboost.com
WhatsApp: +86 18575539686
WhatsApp: +86 18575539686